Best AI Customer Support

Vapi is a developer platform for building, testing, and deploying voice AI agents. It provides low-latency conversational voice bots with integrations to leading LLMs and telephony providers.

Siena AI is an autonomous customer service platform designed to handle interactions with human-like empathy. It manages multi-channel support while maintaining brand voice and handling complex conversations.

Yuma AI automates customer support for e-commerce brands by handling tickets across email, chat, and social media. It integrates with Shopify, Gorgias, and Zendesk to resolve common inquiries autonomously.

Retell AI enables businesses to build human-like voice agents for phone calls. It handles inbound and outbound calls with natural-sounding AI that can follow complex conversation flows.

Help Scout's AI features help small support teams with draft responses, conversation summaries, and tone adjustment built into their email-based support tool.

Gorgias is a customer support helpdesk built for e-commerce that uses AI to automate responses, route tickets, and provide agents with customer context from Shopify, BigCommerce, and other platforms.

Ada is an AI-powered customer service platform that automates conversations across channels. It uses AI to resolve inquiries without human intervention.

Sprout Social AI integrates AI and machine learning across its enterprise social media platform. It offers sentiment analysis, optimal send times, AI-powered customer care, and predictive analytics.

HubSpot's AI features span its entire platform — from content generation and chatbots to predictive lead scoring and customer service automation.

Tidio combines live chat, chatbots, and AI to help small businesses provide customer support. Its AI agent Lyro handles routine questions automatically.

Fin is Intercom's AI agent that resolves support queries using your help center content. It hands off to human agents when needed.

PolyAI builds conversational AI voice assistants that handle customer phone calls naturally. It specializes in voice-first customer service for enterprises like hotels, banking, and healthcare.

Voiceflow is a platform for designing, prototyping, and deploying AI agents and chatbots. It uses a visual canvas for building conversational experiences.

Qualtrics AI brings artificial intelligence to its experience management platform, analyzing customer, employee, product, and brand data. It uses AI to surface insights and predict behavior across millions of interactions.

Cognigy is an enterprise-grade conversational AI platform for building AI agents across voice and chat channels. It provides low-code tools for creating sophisticated customer service automation.

Yellow.ai provides an enterprise conversational AI platform that automates customer and employee interactions across 35+ channels. It supports 135+ languages with voice and text-based AI agents.

Zendesk AI adds intelligence to customer support with automated ticket routing, suggested responses, sentiment analysis, and AI-powered self-service.

Botpress is an open-source platform for building AI chatbots and agents. It provides visual flow builders, NLU, and integration options for custom conversational AI.

Viable uses AI to analyze customer feedback from surveys, reviews, and support tickets. It surfaces actionable product insights and sentiment trends.

Chatbase lets you create custom AI chatbots trained on your own data. Upload documents, websites, or text to build a GPT-powered chatbot that answers questions specific to your business.

Bland AI provides an API for building AI-powered phone agents that can make and receive calls at scale. It handles sales calls, appointment scheduling, and customer service with human-like conversation.

Freshdesk AI, powered by Freddy, brings intelligent automation to the Freshdesk customer support platform. It auto-triages tickets, suggests responses, powers chatbots, and provides agent coaching.

Kustomer AI combines CRM and customer service with AI-powered features. It offers intelligent routing, suggested responses, customer sentiment analysis, and conversation summarization for support teams.

Synthflow enables businesses to build AI-powered voice agents without coding. It automates phone calls for appointment booking, lead qualification, and customer support with natural-sounding AI voices.

Forethought uses AI to triage, route, and resolve customer support tickets. It integrates with existing helpdesks to improve response times and agent productivity.

Verloop.io is a conversational AI platform that automates customer support across chat, voice, and messaging channels. It focuses on delivering personalized support experiences with NLP-powered bots.